Promotions Policy
Last updated: October 28, 2026
1. Offers and conditions
Promotions apply to rent only. Unless the accepted offer states otherwise, they are for new customers, subject to availability, limited to one offer per household, and do not apply to unit transfers or additional spaces rented by an existing customer. A 50% discount for 12 months covers 12 eligible full months; a 75% discount for 3 months covers 3 eligible full months. For a move-in on the first, the discount starts immediately. Otherwise, the partial month is charged at the regular rate and the discount starts with the next full month. Rent does not increase during the promotional period. When the promotion ends, rent returns to the original regular monthly amount stated in the lease, without the promotional discount. That rent may subsequently increase with written notice at least thirty (30) days before the new rent takes effect. No increase takes effect during the promotion. The customer may leave with 15 days’ written notice without an early-departure penalty or repayment of discounts already received, subject to the one-month minimum charge. The discount duration is not a commitment to remain for the entire promotion. Changes to future offers do not automatically change an offer already accepted.
2. Initial payment
The initial payment depends on the move-in date, not the reservation date. For a rental starting on the first of the month, it covers that month only, with the eligible promotional discount applied immediately. From the 2nd through the 19th inclusive, it covers only regular rent prorated through month-end; the promotion starts with the next full month. From the 20th onward, it covers regular rent prorated through month-end plus the following full month, with the eligible discount applied to that full month. For example, a November 19 move-in initially pays for November 19–30 only; a November 20 move-in initially pays regular prorated rent for November 20–30 plus December at the applicable promotional rate. Protection, applicable fees and taxes are shown separately in the summary before payment.
